Open Road Bicycles has a staff of trained technicians to assist you in any aspect of repair or adjustment to your bicycle. In addition to excellent service, our staff can recommend the best products to enhance your cycling experience.
Simple repairs like replacing a punctured tube or installing an accessory can generally be done while you wait.
Thank you for your purchase of a new bicycle from Open Road Bicycles. For the first year of ownership you are entitled to free bicycle tune-ups. In this time, your new bicycle will experience a "break-in" period where all of the cables will stretch and the bearing assemblies (headset, bottom bracket, hubs) will settle in. You may notice that the gears begin to skip and the bicycle generally loosens up slightly. This is normal and will be adjusted during your free tune-up. No appointment is necessary for this tune-up but are encouraged so that we can perform them in a timely fashion.